Portfolio Category: Back office

Provide proactive, personalized customer service and drive new revenue. Outbound IVR is the latest evolution of the robo-call—a telemarketing system that uses the technology of voice response systems we've used to navigate through the call queues of insurance agencies and banks and turns it around to make pitch calls. IVR automates interactions with telephone callers,…

Need to contact your customers or a select group of customers? Perhaps you want to notify your customer that a payment is overdue or of a disruption in service. You could spend costs to print and mail notices, or you could save costs by auto-calling your customers before you have to incur the cost. It’s…

Current, accurate and compliant data is key to successful marketing. We provide accurate data entry from any format - hand written originals, typed copy or scanned image. With our internet data input services you can get those huge volumes of information made electronically available, accessed on the internet, processed and well organized. We can input…

Our data collection programs are customized to meet our clients’ unique needs and can be used to serve a variety of purposes, from data generation and data verification to audience research. Telephone interviews are the most effective way to gather information as they are less time consuming and the response rate from individuals and companies…