Provide proactive, personalized customer service and drive new revenue.
Outbound IVR is the latest evolution of the robo-call—a telemarketing system that uses the technology of voice response systems we've used to navigate through the call queues of insurance agencies and banks and turns it around to make pitch calls.
IVR automates interactions with telephone callers, and has many benefits:
• Reduce the cost of common sales, service, collections, inquiry
• Can be used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities
• It is flexible and reliable
Don’t wait for your customers to call you. Proactively reach out to them using outbound IVR applications.
Outsourcing solutions