WELCOME TO OUR COMPANY!

SmartCalls - responsible and innovative team which members has more than 10 years experience in market research and sales in the Baltic countries. Telephone surveys, telemarketing and new clients search - what we do the best. We provide professional and high quality services.

OUR

SERVICES

01

Telephone surveys (CATI)

  • B2B telephone market research
  • Customer satisfaction research
  • Consumer telephone market research
  • Focus groups selection of participants

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02

TELEMARKETING

  • Telesales
  • New customer search
  • Appointment scheduling
  • Welcome and feedback calls

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03

BACK OFFICE

  • Data input
  • Data collection
  • Payment notifications
  • Interactive voice response (IVR)

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KPI's

we meet

85
Guaranteed survey results
90
Quality
95
Employees competence
25
Convertion rate

VALUE

FOR YOU

Telephone surveys (CATI)

  • Over 10 years of market research experience
  • Speed and flexibility
  • Attractive pricing
  • Quality control

Telemarketing

  • We increase your productivity and reduce costs
  • Over 10 years of outbound sales experience
  • Outsourced 'Inside Sales' partnership
  • High quality standards

Technology

  • Customized dashboards
  • Real-time monitoring
  • Call recording
  • Smart Dialer

Our team

  • Market research and sales professionals
  • Organized and result-oriented
  • Guided by new technologies
  • Focus On Core Activities

Testimonials

Confidence, meeting expectations, speed and flexibility that are what makes SmartCalls unique. We are satisfied that we chose SmartCalls for payment notifications. We can confidently say that the promise we got is successfully fulfilling day by day! Ramunė Vaičeliūnienė, UAB „Skolų rizikos sprendimai"
Ramunė Vaičeliūnienė "Skolų rizikos sprendimai" Manager
Smartcalls - the company which exceeded our expectations. It is now very easy to increase the sales volume and have all the statistical data by clicking few buttons. We achieved good results because of result oriented, qualitative and quickly answering the questions SmartCalls team. Rita Kavaliauskaitė, UAB „Chalcedonas"
Rita Kavaliauskaitė UAB "Chalcedonas" Consultant

Striving in excellence in everything we do for your success

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Showing high technology solutions for businesses and organizations

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Our

Team

  • Alina
    Alina

    Project manager alina@smart-calls.com

  • Liisa
    Liisa

    Project manager Liisa@smart-calls.com

  • Kristine
    Kristine

    Project manager Kristine@smart-calls.com

CONTACTS

SmartCalls UAB
Eitminų g. 15, Vilnius, Lithuania

Telephone: +370 67255473

E-mail: info@smart-calls.com

SmartCalls OÜ
Parda 8, Tallinn, Harjumaa, Estonia

Telephone: +370 67255473
E-mail: info@smart-calls.com

MAP1