WELCOME TO OUR COMPANY!

SmartCalls - responsible and innovative team which members has more than 10 years experience in market research and sales in the Baltic countries. Telephone surveys, telemarketing and new clients search - what we do the best. We provide professional and high quality services.

OUR

SERVICES

01

Telephone surveys (CATI)

  • B2B telephone market research
  • Customer satisfaction research
  • Consumer telephone market research
  • Focus groups selection of participants

02

TELEMARKETING

  • Telesales
  • New customer search
  • Appointment scheduling
  • Welcome and feedback calls

03

BACK OFFICE

  • Data input
  • Data collection
  • Payment notifications
  • Interactive voice response (IVR)

KPI's

we meet

85
Guaranteed survey results
90
Quality
95
Employees competence
25
Convertion rate

VALUE

FOR YOU

Telephone surveys (CATI)

  • Over 10 years of market research experience
  • Speed and flexibility
  • Attractive pricing
  • Quality control

Telemarketing

  • We increase your productivity and reduce costs
  • Over 10 years of outbound sales experience
  • Outsourced 'Inside Sales' partnership
  • High quality standards

Technology

  • Customized dashboards
  • Real-time monitoring
  • Call recording
  • Smart Dialer

Our team

  • Market research and sales professionals
  • Organized and result-oriented
  • Guided by new technologies
  • Focus On Core Activities

Our

Team

  • Liisa

    Project manager Liisa@smart-calls.com

  • Kristine

    Project manager Kristine@smart-calls.com

  • Alina

    Project manager alina@smart-calls.com

CONTACTS

SmartCalls UAB
Eitminų g. 15, Vilnius, Lithuania

Telephone: +370 67255473
E-mail: info@smart-calls.com

SmartCalls OÜ
Parda 8, Tallinn, Harjumaa, Estonia

Telephone: +370 67255473
E-mail: info@smart-calls.com

MAP1